PRIVACY POLICY

1. Introduction

At AID Roofing, we are dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and utilize our services. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We collect personal information when you interact with us on our website. This includes when you request a quote, contact us, or engage with our online forms. The information we collect includes:

• Personal Information – Name, email address, phone number, and physical address.
• Usage Data – Information regarding your use of our website, such as the pages you visit, time spent on the site, and your interaction with forms and links.
• Payment Information – If you make a purchase or request services, we may collect payment details, though these are processed through third-party payment systems that meet high-security standards.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery – Providing the services you request, such as roofing estimates or consultations.
• Customer Communication – Communicating with you about your requests or inquiries.
• Site & Service Improvements – Improving our website and services based on your feedback and behavior.
• Marketing & Updates – Sending you relevant updates, offers, and news related to roofing services.
• Legal Compliance – Complying with applicable legal obligations and protecting our rights.

4. Sharing Your Information

We value your privacy and will not sell, rent, or trade your personal information. We may share your data in the following situations:

• Service Providers – We may share your information with trusted partners or service providers who assist in running our website, processing payments, or providing services directly related to your needs.
• Legal Compliance – We may disclose your personal information if required to do so by law, or in response to valid requests by public authorities, such as a court or government agency.

5. Cookies & Tracking Technologies

To enhance your experience on our website, we use cookies and similar tracking technologies. These technologies help us understand how users interact with our site, allowing us to improve functionality and offer a more personalized experience. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of some parts of our website.

6. Data Security

We implement reasonable and industry-standard security measures to protect your personal information. However, please note that no system can be 100% secure, and we cannot guarantee absolute security of the information transmitted to or from our website.

7. Your Rights

You have the right to access, update, correct, or delete your personal information at any time. If you wish to exercise these rights or if you have any concerns about how we process your data, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. These third-party sites are not under our control, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any external websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the date at the bottom. We recommend reviewing this page periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us:

• Email: info@aidroofing.com
• Phone: 401-500-4920
• Address: 255 York Avenue, Pawtucket, RI 02860

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.